Richards says exactly the right thing here. A textbook case of the authentic difference between cfrafted (false) sincerity and spontanteous (real) genunuity.
H2RS says, keep on being and working genuinely and from the heart, Richards! Because good work it is.
UPDATE: Copyright-obsessed CBS had the video of Richard's apology removed from YouTube, insisting on viewing it at the "official" CBS site, but then limits the viewing of the spot on their glitchy-site to users of Windows Media Viewer. Dumbasses. Here is a direct link to video of Richard's apology, courtesy of AOL's equally-awkward but media friendlier TMZ.
UPDATE UPDATE: The video is back on YouTube. Yea, YouTube activists!